COMMUNITY HEALTH ACTION OF STATEN ISLAND, Inc
TITLE: Senior Peer Mentor
REPORTS TO: Associate Director, Next Step and HOPE Coordinator
DEPARTMENT: Next Step Resource & Recovery Center
POSITION STATUS: Full-time, Part-time and Per Diem positions
FLSA STATUS: Non-Exempt
WORK SCHEDULES: Positions available during daytime, afternoon/evening, and overnight shifts during weekdays and weekends.
POSITION SUMMARY: The Senior Peer Mentor provides outreach, engagement, and accompaniment to individuals and families using Next Step programs on-site as well as in the community at Staten Island police precincts and a hospital emergency room. The Senior Peer Mentor engages individuals at police precincts who have been arrested for low-level drug-related charges in order to provide information and encourage participation in the HOPE early diversion program, train on and dispense naloxone (Narcan), and help individuals link to resource and recovery centers for HOPE program enrollment. The Senior Peer Mentor also engages individuals who have survived an opioid overdose at a partnering hospital emergency room to provide support, collaborate on tailored strategies to reduce future overdose, train on and
dispense naloxone, and assist with connection to any needed community-based services. The Senior Peer Mentor conducts telephone and office-based follow up with individuals recently seen in the precinct or the hospital.
DUTIES & RESPONSIBILITIES:
- HOPE Program
- Reply rapidly to activations from the Richmond County District Attorney (RCDA) to meet an individual arrested for a charge making them eligible for early criminal justice diversion into the HOPE Program being processed at one of Staten Island’s four New York Police Department (NYPD) precincts.
- Travel to the identified NYPD precinct within 30 minutes of notification and keep RCDA informed of any delays.
- Obtain relevant background information related to the charges from the arresting officer at the precinct.
- Upon release from police custody, meet with the arrested individual at the precinct to discuss the HOPE Program informational video; review the HOPE Program’s design, potential benefits of participation, and requirements for participation; answer questions; appropriately share lived experience to promote engagement and initial discussion of drug use; and encourage participation in HOPE.
- Provide naloxone (Narcan) training and kit distribution to every HOPE-eligible individual met at the precinct.
- Determine individual’s initial decision about HOPE participation and develop a next steps plan to be taken by individual based on their decision.
- Promote completion of the HOPE enrollment and assessment process immediately following the precinct meeting and accompany individual to a resource and recovery center if individual is agreeable.
- Provide individual with HOPE contact card and HOPE informational brochure.
- Under the direction of the HOPE Coordinator, follow up with individuals who have not yet visited a resource and recovery center to complete the initial assessment before their arraignment date.
- Under the direction of the HOPE Coordinator, follow up with individuals who have enrolled in HOPE at least two times in the 30 days post-enrollment to promote their achievement of meaningful engagement in the program.
- Document service provision completely and accurately using established engagement and follow up forms.Relay Overdose Response Initiative
2. Relay Overdose Response Initiative
- Receive and reply rapidly to notifications from participating hospital emergency room when notified of an individual being treated for an opioid overdose.
- Travel to partnering hospital emergency room within 45 minutes of notification to meet with, support, and engage into the Relay program the individual who has survived an opioid overdose.
- Discuss Relay program benefits and service approach with each individual, and explain the evaluation model and informed consent process.
- Collaborate with each individual to develop personalized strategies to reduce future opioid overdose risk, which including discussion of safer drug using behaviors.
- Partner with the Emergency Department Warm Handoff Recovery Coach to address the service needs agreed to by each individual, which may include substance use treatment, harm reduction, benefits, or other supportive services.
- Provide each individual and any accompanying friends/family members with naloxone (Narcan) kit and training or ensure its provision by emergency department staff.
- Arrange with each individual a 24-48 hour follow up plan
3. Next Step Recovery Community Center Services
- Welcome and engage individuals who are seeking assessment and linkage to services responsive to their individual needs and readiness for change.
- Provide overview of available on-site services and orient Recovery Center members to program guidelines.
- Conduct naloxone (Narcan) training and dispensing.
- Accompany program participants to other provider sites to provide support and navigation assistance.
- Reach out to participants to follow up on referrals made and to reengage individuals into programming.
- Facilitate on-site recovery-oriented groups or social activities, as assigned.
- Assist with community outreach and program promotion to inform the public of available resource and recovery center services.
4. Professional development and collaboration
- Maintain appropriate positive, professional interpersonal relationships with participants, co-workers, volunteers, and other stakeholders including but not limited to the Richmond County District Attorney, the New York Police Department, and Richmond County Medical Center.
- Attend and participate in staff development trainings as required.
- Participate actively in regularly scheduled individual and group supervision.
5. Other duties as assigned
REQUIRED QUALIFICATIONS: Hold a high school diploma or high school equivalency. Successfully completed Recovery Coach or Certified Recovery Peer Advocate (CRPA) training; individuals currently holding a Certified Alcohol and Addiction Counselor (CASAC) or CASAC-Trainee may be considered but must complete Recovery Coach or CRPA training programs within 90 days of hire.
SKILLS AND KNOWLEDGE REQUIRED:
- Demonstrated experience with and understanding of substance use and recovery issues.
- Able to work independently when deployed off site and to present appropriately in law enforcement and health care settings.
- Able to meet individuals where they are and to include harm reduction among the multiple pathways that individuals may take toward recovery and wellness.
- Effective communicator able to listen, clearly explain information, and engage in collaborative coaching discussions.
- Capable of writing accurate, clear, and logical documentation of service encounters.
- Able to demonstrate appropriate judgment and independent thinking in field-based settings, including prioritizing time-sensitive or competing tasks and determining when to seek supervisory consultation.
- Flexible with regularly changing demands and modified assignments.
- Committed to empowering individuals to make informed choices.
- Computer literate in word processing, email, and Internet navigation.
- Willing and able to travel outside traditional office environment via public transportation, car service, and/or personal vehicle.
- Bilingual (English/Spanish) a plus.
- Competence to work effectively and respectfully with persons from culturally diverse backgrounds.
- Willingness to share lived experience appropriately and judiciously to promote engagement and inspire hope.
- Valid driver’s license and own car to travel to field-based service sites a plus but not required.
- Continuing employment contingent upon successful completion of criminal justice and state central registry background check and hospital clearance process.
To apply, submit your resume and cover letter to Anthony Bates Anthony.firstname.lastname@example.org and Jill Schlossberg Jill.Schlossberg@chasiny.org. Cover letters should include the following:
- Salary sought
- Availability for the following work options (indicate all that you are interested in):
- Full time, part time, per diem coverage
- Shifts (8am-4pm, 4pm-12 midnight, 12 midnight-8am)